Job Description

Commercial Specialist I

JOB-10043241

Anticipated Start Date

2/3/2025

Location

San Antonio, TX

Type of Employment

Contract Hire

Employer Info

Our client is an American natural gas and crude oil pipeline company with headquarters in Houston, Texas. It is one of the largest publicly traded partnerships and a leading provider of midstream energy services to producers and consumers of natural gas, natural gas liquids (NGLs), crude oil, refined products and petrochemicals.

Job Summary

The Communications Specialist will provide comprehensive field support for physical security technology across all regions. This role demands a highly motivated individual capable of working independently without direct supervision to support systems over a large geographic area. The position will play a crucial role in the Video Management System (VMS) Replacement project.

Job Description

• Provide ongoing support, configuration, maintenance, and troubleshooting for various video surveillance systems, including servers, IP and analog cameras, and video encoders.
• Assist field communication technicians with the migration to the new VMS and the replacement of servers.
• Offer first-level training and support to field communication technicians and end-users to ensure smooth operation and understanding of the VMS.
• Perform extensive data entry and manage configurations for the new VMS system, including setting up cameras and server operating systems.
• Conduct regular audits of VMS users, groups, maps, and views to ensure system integrity and security.
• Perform thorough pre-deployment checks on servers to ensure readiness and functionality before field deployment.

Skills Required

• Minimum of 2 years of experience in video surveillance, or 5 years of general IT experience.
• Demonstrated ability to learn and adapt to various applications and systems. Proficiency in Microsoft Office applications is essential.
• Hands-on experience with Microsoft Server 2016, 2019, and 2022.
• Ability to work independently without direct supervision, effectively prioritizing and managing assigned tasks.
• Strong ability to interact with internal and external teams/clients to identify and resolve issues efficiently.
• Excellent verbal and written communication skills to effectively convey technical information to non-technical users.
• Strong attention to detail to ensure accuracy in system configurations and audits.
• A customer-focused approach to support and training, ensuring user satisfaction and system usability.
• Basic project management skills to assist in coordinating VMS migration and server replacement activities.

Education/Training/Certifications

• An associate degree in IT

“We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.”

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