Job Description

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About Fifty/50 Pilates: Fifty/50 Pilates is reimagining reformer Pilates to make it more accessible, approachable, and simple. We are a technology-enabled reformer Pilates studio offering both live and virtual instructor-led classes and a first-of-its-kind virtual room that allows members to practice Pilates on their own schedule. Our first studio is opening in November 2024 and we are currently seeking a passionate team to help us build a new Pilates experience. This is a great opportunity to get in on the ground floor of a growing company with ambitious goals.

Job Summary: Fifty/50 Pilates is seeking friendly, outgoing individuals to join our team as Front Desk Associates. The ideal candidates will be team players who are eager to help members, possess strong computer skills, and have excellent communication abilities. You will be the first point of contact for our members and play a vital role in ensuring they have a positive experience.

Key Responsibilities:

• Greet and welcome members as they arrive at the studio, creating a warm and inviting atmosphere.
• Assist members in setting up access and connectivity to our onsite virtual room, ensuring they are comfortable and ready for their session.
• Follow up with members about their experiences, gathering feedback to help us continuously improve our services.
• Follow up with potential or first time clients to gauge interest, encourage membership, and aid in the process of signing up.
• Help maintain a clean and inviting studio environment, ensuring that all areas are tidy and welcoming.
• Handle administrative tasks such as answering phone calls, managing appointments and membership accounts, and responding to emails.
• Support the studio team in various tasks as needed to ensure smooth operations.

Qualifications:

• Friendly and outgoing personality with a strong customer service orientation.
• Proficient in computer skills, basic troubleshooting, and familiarity with or ability to learn studio-specific scheduling software (Mariana-Tek).
• Excellent communication skills, both written and verbal.
• Ability to work well in a team environment and support colleagues.
• Flexible availability, with some evening and weekend shifts required.
• Ability to work a minimum of 10 hours/week.

Benefits:

• Competitive hourly wage.
• Opportunities for growth within the studio.
• Positive and supportive work environment.
• Free membership to Fifty/50 Pilates.

If you’re passionate about Pilates and enjoy helping others, we’d love to hear from you! You can apply at or email us at jobs@fifty50pilates.com

Job Types: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

Expected hours: 10 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Free parking
• Professional development assistance

Schedule:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

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